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Terms & Conditions
Please read these terms carefully before making a booking with Traveliva. By purchasing a ticket or holiday package, you confirm that you have read and accepted these conditions.
Last updated: October 2026
Ticket Terms & Conditions
Applicable to all flight tickets booked through Traveliva
Changes, Cancellations & Amendments
Any changes, cancellations, or amendments to your ticket are subject to the airline's terms, conditions, and availability at the time of the request. Traveliva will endeavour to facilitate such requests but cannot guarantee outcomes that are outside our control.
One Free Change Per Ticket
One free change is permitted per ticket, subject to the airline's rules and seat availability. This allowance is provided at Traveliva's discretion and applies to date or routing changes only, not to name corrections or upgrades.
Subsequent Changes
Any second or further change to a ticket will be subject to the airline's applicable fare difference and/or administration charges. These costs will be communicated to you before any amendment is processed.
Ticket Issuance
Tickets will be issued within 24 hours of receiving full payment and all required passenger details, subject to airline availability at the time of processing. Traveliva accepts no liability for delays caused by incomplete passenger information or payment failures.
Airline Schedule Changes
Traveliva is not responsible for changes, delays, cancellations, or schedule adjustments made by the airline. In such circumstances, we will assist you in exploring available options, but the airline's own policies and compensation schemes will apply.
Acceptance of Terms
By purchasing a ticket through Traveliva, the passenger confirms that they have read, understood, and accepted these terms and conditions in full. These terms are in addition to, and do not replace, the airline's own conditions of carriage.
General Booking Terms
ATOL & ABTA Protection
Traveliva is ATOL protected by the Civil Aviation Authority (CAA) and is a full member of ABTA — The Travel Association. Flight-inclusive holidays are protected under our ATOL licence. In the unlikely event of our insolvency, you will not be left stranded abroad and will receive a full refund if you have not yet departed.
Pricing & Payment
All prices quoted are in pounds sterling (GBP) and are subject to availability at the time of booking. Prices may change without notice until a booking is confirmed and full payment received. We accept Visa, Mastercard, and American Express. Card surcharges may apply.
Passports, Visas & Health Requirements
It is your responsibility to ensure that you hold a valid passport and any required visas or health documentation for your destination. Traveliva accepts no liability for passengers refused entry to any country due to failure to comply with entry requirements.
Travel Insurance
We strongly recommend that all passengers take out comprehensive travel insurance at the time of booking. Traveliva accepts no liability for losses, medical expenses, or costs arising from the absence of adequate travel insurance cover.
Data Protection
Your personal data is processed in accordance with our Privacy Policy and applicable UK data protection legislation. By making a booking, you consent to the sharing of your personal details with airlines, hotels, and other suppliers as necessary to fulfil your booking.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions About These Terms?
Our team is happy to clarify anything before you book. Get in touch and we'll respond promptly.